Terms & Conditions
bones88 Platform Use

1. Acceptance of Terms and Conditions

By accessing, registering, or using any part of the bones88 platform — whether through the website, mobile app, or any other means — you acknowledge that you have read, understood, and agreed to be bound by all provisions contained in this Terms and Conditions document.

These Terms and Conditions form a valid and binding agreement between you ("User") and bones88 ("Platform"). If you do not agree with any part of these terms, please stop using the platform immediately.

This platform operates under an international licence. Use of the bones88 service is at the user's own risk and discretion, subject to the laws and regulations in force in the user's area of residence.

2. Account Eligibility and Registration

2.1 Age Restriction

Use of the bones88 platform is strictly limited to individuals aged 21 and above. This is an absolute requirement that cannot be waived. Bones88 reserves the right to request age verification at any time and may close any account that does not meet this requirement.

2.2 One Account Per User

Each user is only allowed to hold and use one active account on the bones88 platform. Opening multiple accounts — whether under your own name, a family member's name, or any other individual's name — is strictly prohibited and may result in the closure of all related accounts and the forfeiture of any balances held in them.

2.3 Accuracy of Information

During registration, you are required to provide information that is truthful, accurate, and current. The information required includes:

• Full name as stated on your identity card (MyKad) or passport
• A valid date of birth
• An active and reachable email address
• A valid mobile phone number
• Bank account or e-wallet details for withdrawal purposes

2.4 Identity Verification (KYC)

Bones88 reserves the right to request identity verification documents at any time, particularly before processing withdrawals. Documents that may be required include a copy of your MyKad, bank statement, or other supporting documents. Failure to provide the requested documents within the stipulated timeframe may result in the transaction being delayed or the account being temporarily frozen.

3. Deposits and Withdrawals

3.1 Payment Methods

Bones88 accepts a range of payment methods for the convenience of Malaysian users, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency namely USDT, BTC, and ETH.

3.2 Deposit and Withdrawal Limits

The applicable limits are as follows:

• Minimum deposit: RM20 for each payment method
• Minimum withdrawal: RM100 per transaction

3.3 Processing Times

Withdrawals are typically processed within 10 to 45 minutes once all verification requirements are met. This timeframe may be longer in certain circumstances such as additional security checks or third-party technical issues beyond bones88's control.

3.4 Currency

All transactions on the bones88 platform are conducted in Malaysian Ringgit (MYR/RM). For users transacting in cryptocurrency, the exchange rate applied is the prevailing rate at the time the transaction is made.

3.5 Refund Policy

All deposits that have been credited into a gaming account are final and non-refundable. Should any discrepancy or technical error occur in the processing of a deposit, please contact our support team immediately.

4. Bonuses, Promotions and Special Offers

4.1 Welcome Bonus

Bones88 offers a 120% welcome bonus on the first deposit, up to a maximum of RM888. This offer is subject to a wagering requirement of 25 times the bonus amount received before any winnings from that bonus can be withdrawn.

Calculated examples:

• Deposit RM100 → Bonus RM120 → Account balance RM220 → Wagering requirement: RM120 × 25 = RM3,000
• Deposit RM1,600 → Bonus RM888 → Account balance RM2,488 → Wagering requirement: RM888 × 25 = RM22,200

4.2 VIP Programme and Cashback

The bones88 VIP programme comprises five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a different weekly cashback rate, ranging from up to 0.2% (Bronze) to up to 1.2% (Diamond). Progression between tiers is based on overall betting activity in the account.

4.3 General Promotion Terms

All bonus offers and other promotions offered by bones88 are subject to the following conditions:

• Each bonus is eligible for one user or one account only
• Bones88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice
• Any attempt to abuse the promotion system, including the use of multiple accounts, will result in the cancellation of all related bonuses
• Bones88 reserves the right to determine whether a bet qualifies towards a bonus wagering requirement

5. Game Rules

5.1 Game Integrity

All games available on the bones88 platform — including online slots from developers such as PG Soft, Pragmatic Play, and JILI, live casino games such as baccarat, roulette, blackjack, and sic bo, as well as crash games such as Aviator — are run using a certified random number generator (RNG) or live dealers to ensure fairness and transparency.

5.2 Game Results

The results of all games are final. In the event of a dispute regarding a game outcome, bones88's system records will be used as the official reference. Bones88 is not responsible for any technical failure that occurs outside the control of the platform, including disruptions to the user's internet connection.

5.3 Betting Limits

Each game has its own minimum and maximum betting limits. These limits can be viewed within the interface of each game. Bones88 reserves the right to change betting limits at any time.

6. Prohibited Conduct

Users are strictly prohibited from doing any of the following while using the bones88 platform:

• Using automated software (bots), scripts, or any technical method to manipulate games or betting outcomes
• Engaging in any form of money laundering or financing illegal activities through a bones88 account
• Sharing an account with another individual or allowing a third party to use your account
• Opening multiple accounts for the purpose of exploiting bonuses and promotions
• Disrupting platform operations or other users' experience in any way
• Providing false or misleading information during the registration or verification process
• Taking any action that violates applicable laws

Violating any of the above prohibitions may result in actions including an official warning, temporary account suspension, permanent account closure, and/or forfeiture of all account balances. Bones88 also reserves the right to report suspected illegal activity to the relevant authorities.

7. Account Termination and Closure

7.1 Voluntary Closure

Users have the right to close their account at any time by contacting the bones88 customer support team via live chat or email. Before the closure is processed, any eligible account balance will be returned to the user subject to the applicable withdrawal conditions.

7.2 Closure by Bones88

Bones88 reserves the right to suspend or close any user account without prior notice in the event that:

• There is suspicion of fraudulent activity or system manipulation
• The user is found to have violated any provision of these Terms & Conditions
• The account has been inactive for an extended period in accordance with platform policy
• A request is received from the relevant legal authorities

7.3 Self-Exclusion

Users who wish to take a break from gambling may contact the support team to request a temporary or permanent self-exclusion. Bones88 encourages responsible gambling and will fully respect any self-exclusion request submitted.

8. Limitation of Liability and Disclaimer

The bones88 platform is provided "as is" without any express or implied warranties. To the extent permitted by applicable law, bones88 disclaims all warranties relating to reliability, continuous availability, or fitness for a particular purpose.

Bones88 will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

• Platform disruption or unavailability due to technical reasons or maintenance
• Failure or delay in processing financial transactions caused by third parties
• Betting losses, which are a risk fully accepted by the user
• Misuse of a user's account by a third party as a result of the user's own negligence

9. Privacy and Data Protection

Bones88 is committed to protecting the privacy and security of users' personal information. The collection, use, and disclosure of personal information is governed entirely by our Privacy Policy, which forms part of this agreement.

By registering and using bones88's services, you agree that your personal information may be collected and used as stated in the Privacy Policy, including for identity verification, fraud prevention, and service improvement purposes.

User information will not be sold, rented, or shared with any third party for marketing purposes without the user's explicit consent, except as required by law or the relevant authorities.

10. Amendments to Terms and Conditions

Bones88 reserves the right to change, add to, or amend any part of these Terms & Conditions at any time in accordance with operational requirements, changes in law, or other relevant factors.

Notification of material changes will be provided via:

• A notice prominently displayed on the platform's main page
• Email notification sent to the address registered to the user's account

Continued use of the bones88 platform after any amended terms take effect will be deemed acceptance of those changes. If you do not agree with the amendments made, please stop using the platform and contact customer support to close your account.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the bones88 platform, please contact our support team, available 24 hours a day, 7 days a week in Bahasa Melayu and English via:

• Live Chat: Available directly on the bones88 platform
• Email: [email protected]

We aim to respond to every enquiry promptly and provide a satisfactory resolution to all our users.